Start with the role you are appointing
Ask whether your contact represents a seller, assists your search or offers several services. Clarify included tasks, exclusions and the people responsible. A large audience or polished presentation does not replace an agreed scope.
Compare answers and documents
Give agencies the same search brief. Request written answers about selection, viewing arrangements, available documents and follow-up. Compare the service scope before commercial terms.
- Who checks listing information, and when?
- Which documents can be provided before a decision?
- Who follows up questions raised during viewings?
- How will the service terms be recorded?
Separate marketing from independent checks
An agency may organise a search or property presentation. Define any separate technical or document-review appointment with the relevant professionals. Ask what was examined, what was outside scope and what supports each answer. The cited RICS guidance illustrates inspection scope; its UK rules are not presented as Moroccan requirements.
Understand the publisher’s position
Klair & Arno publishes this guide. It offers a question framework and does not rank competing agencies. Clarify the actual Klair & Arno service in your discussion and agreement. Use the same questions for any provider and retain dated answers for comparison.
Written by : Klair & Arno
Sources and references
- Klair & Arno — service acheteur (déclaration de l’agence) · Source accessed on
- RICS — scope and limits of a home survey (UK context) · Source accessed on
Last reviewed :